Voice Over IP Frequently Asked Questions

What is VoIP / Internet Voice?


VoIP allows telephone calls using a computer network, a data network like the Internet. VoIP converts the voice signal from your telephone into a digital signal that travels over the Internet then converts it back at the other end so you can talk with anyone with a regular phone number. When placing a VoIP call with a phone with an adapter, you'll hear a dial tone and dial as it always does. VoIP may also allow you to make a call directly from a computer using a conventional telephone or a microphone.


How do I make a VoIP call?


Depending on the mode of service of one to make a VoIP call, pick up the phone and dial the number, using the adapter that connects to an existing connection to the Internet at high speed. The call goes through your local telephone company and the VoIP service provider. Call goes to the internet the other party's local telephone company to complete the call. Another way is to use a headset microphone connected to your computer. The amount is included in the keyboard and modem stuff.


What equipment do I need?


A broadband (high speed Internet) is required. This can be through a cable modem or broadband services like DSL or a LAN. You can connect a microphone to your computer and inexpensive to send your voice through a cable modem or connect a phone directly to a phone adapter.


It is the difference between making a local call and Long Distance Call?


Some VoIP providers offer their services for free, normally only for calls to other subscribers. Your VoIP provider may permit you to select an area code different from where you live. This means you can not commit long-distance charges if you call a number in your area code regardless of geography. This also means that people who call you may incur long distance charges depending on their area code and service.


Some VoIP providers charge for long distance call numbers outside the area known as a traditional fixed telephone service. Other VoIP providers allow you to call any fixed standard amount of minutes.


If I have VoIP service, who do I call?


Depending on your service, you may be limited to other subscribers, or you may be able to call any phone anywhere in the world. An appeal may be made to a local number, cell phone, a long distance number or an international number. You can even use the service to speak with more than one person at a time. The person you call does not need any special equipment, just a phone.


What are the advantages of Internet Voice?


Because VoIP is digital, it may offer features and services that are not available with a traditional phone. If you have a broadband connection to the Internet, you need not maintain and pay the extra cost for a line just to make phone calls.


With many VoIP plans you can talk all you want anyone in the world (the requirement is that the other person has an Internet connection). You can also talk with several people at once without any additional cost.


What are the disadvantages of Internet Voice?


If you are considering replacing your traditional telephone service with VoIP, there are potential differences:


Some VoIP services do not work during power outages and the service provider may not offer backup power.


All VoIP services connect directly to emergency services by dialing 9-1-1.


VoIP providers may or may not offer directory assistance / white page listings.


Can I use my computer while I talk on the phone?


Yes.


I can take my phone adapter with me when I travel?


You can use your VoIP service wherever you travel as long as you have a high speed internet available. It works the same from your home or business.


My computer is on?


No, if you make calls on the phone and adapter or a special VoIP phone, but broadband Internet connection must be active. You can also use your computer while talking on the phone.


How do I know if I have a VoIP call?


It sounds like another call.


The FCC regulates VoIP services?


The Federal Communications Commission (FCC) has worked to create an environment that promotes competition and innovation for consumers. Historically, the FCC has not regulated the Internet or services provided therein. On February 12, 2004, the FCC determined that a fully Internet-based VoIP is an unregulated information service. The same day, the FCC has launched a comprehensive process to review what their "role should be in this new environment of consumer choice and what you can do everything possible to fulfill its role as guarantor of public interest .